We need you to complete the required task in the game and wait for some time for the system to award the points. If the points are not added yet, you can take a screenshot from the game which clearly shows that you have completed the task and contact us with the supporting screenshot so that we can look into this further. You can click on the paper clip icon to attach the screenshot.
Make sure to always access the games through the app and do not uninstall any games.
Follow the below steps to take the screenshot.
To take a screenshot
- Press the Power and Volume down buttons at the same time.
- If that doesn't work, press and hold the Power button for a few seconds. Then tap Screenshot.
- If neither of these works, go to your phone manufacturer's support site for help