How long will it take until I receive a response from support?

Our support agents are available from 1:30 am PST to 5:30 pm PST, 7 days a week.

A member of the support staff will respond to you promptly within 1-2 business days. 

 

In the meantime, please provide as much detail as possible about your concern so that they can resolve it as quickly as possible.

By providing as much information and a screenshot if possible, will greatly help their ability to research an issue.

 

Thank you for your patience until we can get back to you.